Privacy Policy
Last Updated on July, 15, 2025
1. Introduction
Welcome to Swift Struck. Your privacy is critically important to us. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to this privacy policy.
Swift Struck Private Limited
1.1 Registered Office
3703, Tower 5, Crescent Bay, Mumbai, 400012, Maharashtra, India.
1.2 Contact Information
Email: assist.swiftstruck@gmail.com
Phone: +91 9920706729, +91 9167418168
1.3 Legal Identifiers
GSTIN: 27ABMCS4223P1ZQ
PAN: ABMCS4223P
2. Definitions
2.1 Company
Swift Struck Private Limited, Mumbai, Maharashtra, India.
2.2 Client
Any individual or entity that uses Swift Struck’s services.
2.3 Data Principal
The individual to whom the personal data relates.
2.4 Data Fiduciary
Swift Struck, responsible for determining the purpose and means of processing personal data.
2.5 Personal Data
Information that relates to an identified or identifiable individual.
2.6 Sensitive Personal Data
As defined by applicable laws, including financial and health data.
Scenario:
If a user provides their email address and phone number when registering for our services, this information is considered personal data.
3. Data Collection
We collect personal data that you voluntarily provide to us when you register, make a purchase, or otherwise interact with our services. The categories of data we collect include:
3.1 Contact Information
Email address, phone number, and country code.
3.2 Location Data
Geolocation data for services requiring location-based functionalities.
3.3 Device Information
Type of device, browser type, screen type, and other relevant device details.
Additional Data Collection:
Usage Data
Information about how users interact with our website and services, including IP addresses, browsing history, and usage patterns.
Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about user interactions with our website to improve user experience and for analytics purposes.
Scenario:
If a user signs up for a service, they will need to provide their email address and phone number. If they use location-based features, they will need to grant location access permissions.
Legal Reference:
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011: These rules govern the collection, processing, and storage of sensitive personal data or information in India.
4. Purpose of Data Processing
The personal data we collect is used for the following purposes:
4.1 Service Functionality
To ensure our software and features work correctly.
4.2 Customer Communication
For customer support and communication.
4.3 Marketing
To send marketing communications via email, which users can opt out of at any time.
Scenario:
Location data is used to enable attendance features, and email addresses are used for sending updates and marketing content relevant to the specific services used by the client.
Detailed Purposes:
Improvement of Services
Analyzing usage data to improve our services and user experience.
Legal Compliance
Complying with legal obligations, court orders, and government requests.
Security
Monitoring and ensuring the security of our services and data.
Legal Reference:
Digital Personal Data Protection Act (DPDPA) 2023: Governs the processing of personal data, requiring explicit consent from data principals for specific purposes.
5. User Rights
You have the right to access, correct, and delete your personal data. These rights can be exercised through your user profile in our applications or website.
Scenario:
Users can update their contact information through the profile settings. If they choose to delete their data, a warning will inform them that all associated data will be archived and deleted, requiring a fresh start if they wish to use the services again.
Detailed Purposes:
Right to Access
Users can request a copy of their personal data.
Right to Correction
Users can request corrections to any inaccurate or incomplete data.
Right to Deletion
Users can request the deletion of their personal data.
Right to Data Portability
Users can request their data in a structured, commonly used, and machine-readable format.
Right to Restrict Processing
Users can request a restriction on the processing of their data in certain circumstances.
Legal Reference:
DPDPA 2023: Provides data principals with rights to access, correction, deletion, and portability of their personal data.
6. Consent Management
Consent is obtained through a user-friendly interface where users can provide their email, phone number, and location data as needed for service features. Users can withdraw their consent by deleting their profile or by contacting us directly.
Scenario:
A user must provide consent to access location data for location-based services. Consent can be withdrawn by deleting their account or sending a request via email.
Detailed Consent Management:
Granular Consent
Users can provide consent for specific purposes separately.
Withdrawal of Consent
Users can withdraw consent at any time through their profile settings or by contacting us.
Consent for Marketing
Explicit consent is required for sending marketing communications.
Legal Reference:
DPDPA 2023: Emphasizes the need for free, informed, specific, and unambiguous consent from data principals.
7. Data Security Measures
We implement the highest security standards as provided by Google Sheets, Google Workspace, and GlideApps. These include encryption, secure storage, and regular security assessments.
Google Sheets Security Measures:
Encryption
Data is encrypted in transit and at rest using advanced encryption standards.
Access Control
Google Sheets uses robust access control mechanisms to ensure only authorized users can access data.
Data Centers
Google operates a global network of data centers that comply with industry-standard security certifications.
Redundancy
Data is replicated across multiple data centers to ensure availability and durability.
Google Workspace Security Measures:
Identity and Access Management
Advanced user authentication, including 2-step verification and single sign-on (SSO).
Endpoint Management
Tools to manage and secure endpoints that access Google Workspace.
Data Protection
Google Workspace provides built-in protections against phishing, malware, and spam.
Compliance
Google Workspace complies with major global privacy and security standards, including ISO/IEC 27001, ISO/IEC 27017, and ISO/IEC 27018.
GlideApps Security Measures:
Data Encryption
Data in GlideApps is encrypted in transit and at rest.
Authentication
Supports secure user authentication methods.
Secure Hosting
Hosted on secure servers with regular security audits.
Compliance
GlideApps adheres to industry-standard security and privacy practices.
Legal Reference:
IT Act 2000: Governs data security practices in India, requiring reasonable security practices and procedures.
8. Data Retention
Personal data is retained as long as you continue to use our services. If you withdraw consent, your data will be archived and deleted within 60 days. If you delete your data, it will be removed within 45 working days.
Scenario:
A user who chooses to delete their profile will have their data securely archived and deleted within the specified timeframes, during which it remains protected.
Detailed Retention Policy:
Active Users
Data is retained as long as the user is active.
Inactive Accounts
Data is archived and deleted after a specified period of inactivity.
Withdrawal of Consent
Data is archived and deleted within 60 days of consent withdrawal.
Deletion Requests
Data is deleted within 45 working days of a deletion request.
Legal Reference:
DPDPA 2023: Requires data fiduciaries to have clear data retention and deletion policies.
9. Data Transfers
While Swift Struck does not directly transfer personal data outside India, the storage services we use (such as GlideApps and Google Documents) may store data on servers located outside India.
Scenario:
Data stored in Google Sheets or GlideApps may reside on servers outside India due to their global infrastructure.
Legal Reference:
DPDPA 2023: Governs cross-border data transfers and requires appropriate safeguards for data transferred outside India.
10. Grievance Redressal
Each application and service provided by Swift Struck includes a help tab or page for lodging complaints and creating support tickets. Complaints will be addressed promptly.
Scenario:
A user facing issues with their account can submit a ticket through the help page, and our team will resolve the issue according to our support protocols.
Detailed Redressal Mechanism:
Complaint Submission
Users can submit complaints through the help page or via email.
Response Time
We aim to respond to complaints within 24 hours on working days.
Resolution Process
Complaints are investigated and resolved within a reasonable timeframe.
Escalation
Users can escalate unresolved complaints to higher authorities within Swift Struck.
Legal Reference:
DPDPA 2023: Requires data fiduciaries to establish a grievance redressal mechanism for data principals.
11. Compliance with Legal Obligations
Swift Struck complies with all applicable data protection laws, including the Digital Personal Data Protection Act (DPDPA) 2023, Information Technology Act, 2000, and other relevant regulations.
Legal Compliance Details:
DPDPA 2023
Compliance with consent, data processing, and user rights provisions.
Information Technology Act, 2000
Governs digital transactions and cyber laws in India, ensuring data protection and privacy.
Indian Contract Act, 1872
Provides the legal framework for contracts, including those related to data privacy and security.
Scenario:
Swift Struck ensures that all user data processing activities comply with these legal frameworks. For instance, when processing personal data for marketing purposes, explicit consent is obtained from users as mandated by DPDPA 2023.
12. Contact Information
For any questions, concerns, or inquiries about these terms and conditions, please contact us at:
Email
assist.swiftstruck@gmail.com
Phone
+91 9920706729, +91 9167418168
Address
Swift Struck Private Limited, 3703, Tower 5, Crescent Bay, Mumbai, Maharashtra, India.
GSTIN and PAN Details
GSTIN: 27ABMCS4223P1ZQ, PAN: ABMCS4223P
Scenario:
If a user has any concerns regarding their data privacy, they can reach out to Swift Struck through the provided contact details. Swift Struck ensures prompt responses to all inquiries.
13. Miscellaneous Provisions
Entire Agreement
This Privacy Policy constitutes the entire agreement between the parties regarding the subject matter hereof and supersedes all prior and contemporaneous agreements, understandings, and communications, whether written or oral.
Amendments
Any amendments to this Privacy Policy must be made in writing and signed by authorized representatives of both parties.
Severability
If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.ents to this Privacy Policy must be made in writing and signed by authorized representatives of both parties.
Waiver
No waiver of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. A waiver of any term or condition of this agreement must be in writing and signed by both parties.
Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations under this Privacy Policy if such delay or failure is due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, or governmental regulations.
Assignment
The Client may not assign or transfer its rights or obligations under this Privacy Policy without the prior written consent of Swift Struck. Any attempted assignment without such consent will be void.
Notices
All notices required or permitted under this Privacy Policy shall be in writing and shall be deemed to have been duly given when received, if personally delivered; when receipt is electronically confirmed, if transmitted by email; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service.
Governing Language
This Privacy Policy has been drafted in English, which shall be the governing language for all matters relating to the meaning or interpretation of this agreement.
Legal References
Information Technology Act, 2000
Governs cyber law and digital transactions in India.
Digital Personal Data Protection (DPDP) Act, 2023
Regulates data protection and privacy rights in India.
Indian Contract Act, 1872
Provides the legal framework for contracts in India.
Scenario:
These legal references ensure that Swift Struck's privacy practices are aligned with Indian laws and regulations, providing a robust framework for data protection and privacy.